LEGAL REFERENCE

How we protect your account and data

Your privacy matters. We've built our data handling around your account security, payment safety and the trust you place in us when you open with DANA, OVO, GoPay...

Data encryptionPayment protectionAccount transparencyYour controlQRIS-ready
wong 87 How we protect your account and data

Privacy Policy – What we collect and why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions about your privacy

Team online

Email Support

Reach our privacy team at [email protected] with data requests, deletion inquiries or concerns about how we handle your account information.

In-Account Messages

Log in and use our secure messaging centre to send privacy questions directly. We respond within 48 hours to verify your identity and assist.

Live Chat

Our team is available in-lobby to discuss privacy settings, cookie preferences and what data we store about your account activity.

TRUST MARKERS

Privacy standards we meet

Data Encryption

All transmission between your device and our servers uses industry-standard TLS encryption. Payment details never touch unencrypted storage.

Secure Payment Processing

DANA, OVO, GoPay and QRIS transactions are routed through certified payment gateways with fraud detection and real-time monitoring.

Compliance Audits

We undergo annual security reviews to confirm data handling meets local regulatory standards for supported Indonesian regions.

Staff Access Controls

Only authorized personnel access account or payment data, and only for legitimate operational or legal compliance reasons.

Incident Response

If a breach occurs, we notify affected users and authorities within the required timeframe, and provide guidance on protecting your...

Third-Party Vendors

Any service provider we work with—payment processors, hosting partners—must agree to our data protection standards in writing.

PLATFORM COMPARISON

Consistency across our privacy pages

01

Account Data

Same collection and retention rules apply whether you access via mobile or desktop, or use DANA, OVO, GoPay or QRIS.

02

Cookie Handling

Essential cookies run the same across all pages; optional analytics and marketing cookies can be toggled in account settings consistently.

03

Payment Privacy

All payment methods—QRIS, DANA, OVO, GoPay—flow through identical encryption and fraud-detection layers; no method gets weaker protection.

04

Withdrawal Rights

Your right to request data export, deletion or correction is the same regardless of where you access your account or which region you play from.

05

Marketing Communication

Email and in-app promo frequency follow the same rules; you can adjust preferences once and they apply everywhere you see us reach out.

06

Third-Party Sharing

We never sell gameplay or payment history to advertisers or data brokers; the policy is uniform across all account types and regions.

07

Policy Updates

When we change our privacy terms, we notify you via email and display a notice in-lobby; you must re-consent to continue playing.

QUICK SIGNAL

What defines our privacy approach

Transparent Data Use We list exactly what data we collect—account details, payment info...
Your Consent Control You choose what cookies we set beyond essentials. Change your...
Payment Method Security DANA, OVO, GoPay and QRIS transactions never store full details...
Gameplay Privacy Your game history, bets and results stay in your account...
Deletion on Request Close your account and ask us to purge your data...
No Selling Your Data We never sell, lease or rent your personal information to...

Privacy questions we hear most

We collect your name, email, phone number, date of birth and address for identity verification. Payment details (DANA, OVO, GoPay, QRIS) are encrypted. We also log your IP address and device info for security and fraud prevention.

We delete personal data within 30 days of closure, except transaction records required by tax and anti-money-laundering law in supported regions. Those stay for seven years but are not used for marketing or gameplay analytics.

Yes. Log into your account, go to Settings > Privacy, and click 'Request My Data'. We'll email you a full report within 14 days. You can also ask via [email protected].

We share payment data only with your chosen processor (DANA, OVO, GoPay or QRIS provider) and our bank for settlement. We never sell gameplay or contact info to advertisers, analytics firms or third parties.

Essential cookies keep you logged in and protect against fraud; you cannot play without them. Optional cookies track site behaviour to improve experience. Disable them anytime in account settings; gameplay continues normally.

Payment credentials never touch our servers. QRIS and e-wallet data stay with your provider. We store only a secure token and your transaction history. Every payment is encrypted end-to-end.

Change your password immediately. Contact [email protected] or live chat with our team. We'll review your account activity, check for unauthorized withdrawals, and help you secure it.